Privacy Policy

Last updated: January 1, 2024

1. Introduction

AIRA (Associação Internacional de Rádio Amadores) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

Personal Information

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: name, username, callsign, date of birth
• Contact Data: billing address, delivery address, email address, telephone numbers
• Financial Data: payment card details, bank account details
• Transaction Data: details about payments to and from you and other details of products and services you have purchased from us
• Technical Data: internet protocol (IP) address, browser type and version, time zone setting, operating system and platform
• Profile Data: your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses
• Usage Data: information about how you use our website and services
• Marketing and Communications Data: your preferences in receiving marketing from us and our third parties

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new member
• To process and deliver your membership
• To manage our relationship with you
• To improve our website, products/services, marketing or customer relationships
• To make suggestions and recommendations to you about goods or services that may be of interest to you
• To comply with legal obligations

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

5. Data Sharing

We may have to share your personal data with the parties set out below for the purposes set out in this privacy policy:

• Internal Third Parties: other companies in the AIRA group acting as joint controllers or processors
• External Third Parties: service providers acting as processors who provide IT and system administration services
• Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers
• Regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances

6. International Transfers

We do not transfer your personal data outside the European Economic Area (EEA). If we need to transfer your personal data out of the EEA in the future, we will ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent at any time where we are relying on consent to process your personal data

9. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

10. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on the date shown at the top of this page.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: